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BMJ has been experiencing a technical fault with the Best Practice app for iPad.

Please delete the Best Practice app for iPad and for iPhone from your systems and from any shared devices.

They are confident that this technical fault only applies to the iPad app but they have also temporarily withdrawn the app for iPhone as a precaution until an app update for both iPad and iPhone is available.

They are taking urgent steps to correct the fault and to issue an updated app. The customer services team will be in touch as soon as the revised app for iPad and iPhone are available having previously downloaded the app you will be able to download the updated versions free of charge.

Please note that Best Practice on other platforms such as the online version ( and the mobile browser version ( are not affected by this fault and we therefore recommend that your users access these in the meantime.